Returns & Exchanges
At Dig Vinyl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, sealed condition. If your record arrives damaged or defective, we are committed to providing a swift replacement or a full refund.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return within 30 days of receipt.
Secure Packaging
Carefully pack the vinyl in its original mailer or a sturdy equivalent to ensure the sleeve and disc are protected during transit.
Ship the Item
Affix the provided return label or ship the package to our warehouse address using a trackable shipping service.
Receive Refund or Credit
Once our team inspects the returned item, we will process your refund to the original payment method or issue a store credit within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing